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Privacy Policy

Effective Date: March 9, 2025

DeepInvest AI (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you use our services, including our website, mobile app, and AI-powered financial tools.

1. Information

We Collect We collect the following categories of information:

a. Personal Information

  • Name, email address, and contact details
  • User account credentials
  • Subscription and billing details (if applicable)

b. Financial & Investment Data

  • Asset information you input or sync (e.g. stocks, crypto holdings)
  • Portfolio goals and performance tracking data

c. Technical Information

  • IP address, browser type, operating system
  • Device IDs and usage logs
  • Cookies and web tracking information

d. Chatbot Interactions

  • Questions you ask and AI responses are logged to personalize your experience
  • Conversations are stored locally or within secure cloud, based on your deployment

2. How We Use Your Data

We use your information for the following purposes:

  • To provide and maintain our services
  • To personalize recommendations, chatbot interactions, and insights
  • To notify you of system updates, market events, or changes in your portfolio
  • To analyze usage and improve our platform
  • To enforce our Terms of Use and comply with legal obligations

3. What We Don’t Do

  • We do not use your financial or personal data to train our AI models
  • We do not sell your personal data to third parties
  • We do not access your portfolio without consent

4. AI Privacy & Local Processing

  • AI models can be deployed locally or through private cloud, based on your subscription
  • You control what data is shared with our system
  • No user-provided financial data is used to improve the AI without explicit consent

5. Data Sharing & Third Parties

We only share your information when necessary and under strict security policies:

  • With trusted vendors (e.g., analytics or authentication services) under confidentiality agreements
  • To comply with legal or regulatory requests
  • With your consent, for integrations you authorize

7. International Users

We comply with GDPR (EU) and CCPA (California), and offer:

  • Right to access, correct, or delete data
  • Right to data portability
  • Right to object or limit processing

8. Retention Policy

We retain personal data only as long as necessary to provide services, fulfill legal obligations, and protect our legitimate interests. You may request early deletion at any time.

9. Your Rights & Choices

You can:

  • Access or update your profile data
  • Disable tracking via cookie preferences
  • Delete your account and all associated data
  • Request a human explanation for AI decisions (if applicable)

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

  • DeepInvest AI Inc.
  • Attn: Data Protection Officer
  • San Francisco, CA, USA
  • Email: [email protected]
Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in law or our services. We’ll notify you via email or through the platform when significant updates occur.
Last updated: June 1, 2025

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